Pizzas were over cooked
Second time ordering from Bene's and not disappointed. Food was yum, fresh and great chips which is unusual for chippies these days. Definitely will be using again.
Usually love Benes and usually it’s great service! Tonight though we waited 2 hours for 2 burgers and scampi supper. Called after an hour to be told it was just leaving. Called half an hour later to be told the guy on the phone was lying when he said that then waited another half an hour for it to come. Mix up with payment when it finally arrived and then the burgers were cold. Hopefully better next time
Pizza was soggy and all the topping had slid to one side
ordered online & collected it. ready at approx. Time food hot and fresh.
Great food as always , but delivery took 1hr 40min understandable they are busy but would of collected as live 10mon away if was made aware busy . Note: this is only happened once as normally very quick delivery service. Regards Rob Marsden
Old food delivered despite waiting 1hr 10 mins
Another great order from bene's.
The order arrived hours early. Was redelivered but late. The chips had sauce when no sauce was requested and the pizza was brick hard. Our guests didn't eat it.
Took 2 hours to deliver
delivered at stated time of online order. Food was fresh and yummy :)
Lovely food empty plates says it all 😁
Food good quality, only down was the order was running late
Meals hot very much enjoyable will reorder soon
always great 👌
I ordered a pizza for 1930 and it came at 1815. The order obviously wasn’t read and I wasn’t in a position to take it at that point so I had to send it back. The good news is that they re delivered the order bang on 1930 which is great. The not so good news is that the pizza was well below par for the Restaurant. Their pizzas are usually excellent and very enjoyable, but the pizza we received was very dry and not good. We had our suspicions as to why this was but we can’t substantiate them. Like I say the food is generally great from the restaurant but last night was well below par for them.
Food is absolutely amazing but to place a collection order online at 7pm and it not to be ready till 8pm is not great. People were coming in and placing and receiving their orders in the time I was waiting for mine. Its ashame because the food is so so good.
Wrong pizza made and didn’t realise until home
Great like always, never had any problems.
Great food but terrible delivery time. Took 1hour 3o mins to await delivery- not during busy times.
Waited over 2hours for delivery called twice !! To be told once not left , second to be told just packing , no apology nothing !! No excuse either !! Food was warm … just !! Will not be ordering a delivery again !
Fish was greaser than normal and batter over cooked. Possibly not cooked fresh
The fish I got had a very odd flavour, quite unpleasant. It went in the bin. My husband's fish was cold and tasteless. It also went in the bin. I'm fairly sure the fish wasn't haddock and had possibly been frozen!
Took 2 hours to come, when I called and hour and a half in, the guy told me I’d be better coming to collect? What sort of answer is that?
the meal that never was. in the past year i have ordered the same order every two weeks. then after paying £16.30 for the above never arrived. i phoned twice i was told the order was not processed through there system., and the order did not happen. and then when i checked my bank statement a few days later, the £16.30 was out of my account by payeat. so there you go a very nice meal. i still think you are a very good chip shop, i still think it was a bad show. as you will see from my orders i h
Part of the order was missing.
A little disorganised and the queuing system is non existent
The best takeaway ever! Thank you!
Really fresh fish. Very friendly service. Jo and the team are brilliant as always